Contact us

Questions about a bill, a refund, or bringing Tapio to your restaurant? We reply within one business day.

Customer support

Guest bills, receipts & refunds

support@tapiopay.com
+20 120 000 7063

Restaurants & sales

Demos, pricing & onboarding

sales@tapiopay.com
+20 120 000 7063

Working hours

Sunday – Thursday, 9:00 AM – 6:00 PM (Cairo time)

Closed on official Egyptian public holidays.

Our address

Tapio Payment Solutions S.A.E.
تابيو لحلول المدفوعات ش.م.م
Office No. 11, Upper Floor, West Square Mall, Commercial 3/4 B, Beverly Hills, Sheikh Zayed, Giza, Egypt

مكتب رقم (11) – الدور العلوي – المركز التجاري (ويست سكوير) – تجاري 3/4 ب – بيفرلي هيلز – الشيخ زايد – الجيزة

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Company information

Legal name Tapio Payment Solutions S.A.E. (Egyptian Joint Stock Company)
Incorporation certificate No. 06-1-21351-26, dated 23 June 2026 (GAFI)
Commercial registry no. 60368 (6th of October Investment Office)
Tax registration no. 782-492-088

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